REVIEW for Confessions of a Call Center Gal

A big thank you goes out to the author, Lisa Lim, for sending me a copy of her book to read and review.

TITLE:             Confessions of a Call Center Gal

AUTHOR:        Lisa Lim

GENRE:          Chick Lit

RATING:         4 Stars

I am one of those people who has been bemoaning the fact that good chick lit is almost gone. Fortunately, I do, on occasion, come across a book that I somehow "missed" in my quests for "all things chick lit" and Confessions of a Call Center Gal is certainly one of those books.

Firstly, although I have never worked in a call center, I have always wondered what it must be like. In my role as a Human Resource Manager, I have had to hire several people during my career, but I have always shied away from positions where I would have to deal with "call center" hirings and, after reading this book, I will definitely be staying away.

The author does a wonderful job of showing us the "real" reality behind working in this type of environment and she does it with honesty and humour.

I found myself laughing out loud at some of the dialogue and actually went back to reread a few passages that I thought were very funny or, in my opinion, insightful.

The main character Maddie is alot of fun and gets herself into situations that were absolutely hilarious (and at times) touching to read about.

Reading this book was a joy. The only "somewhat" negative comment I would like to make is that I thought that, at times, the author went into too much detail about a situation. Otherwise, a great, great chick lit read that made my week!